FREQUENTLY ASKED QUESTIONS


CHARGER

IMTOY chargers are specifically designed to be used with IMTOY pleasure objects. ONLY use chargers provided by IMTOY. If you misplace your charger, you can order another one here.

ZOO COLLECTION

Is the product waterproof?

Yes. The Zoo Collection offers super-soft premium silicone that is safe for all skin types. IP67 means you’re ready for the wild; The Zoo range is water and dust-proof. Simply dive into the bath with your new toy.

Will the App work on my smart device?

Our exclusive App is compatible with most smart Android and iOS devices. You can find more compatibility information on www.imtoy.com to ensure the best experience.

 How do I clean my toy?

The device can simply be rinsed under running water and then dried using a clean cloth. There’s no need to be cautious as the ZOO collection is 100 % waterproof and can operate totally submerged.

How do I charge my toy?


This product comes with magnetic charging for instant power. It is USB rechargeable for worldwide use and eco-friendly play. 

What different modes are available?

Not only does this product come with 16 different vibration modes, you can also choose between a single-vibration mode or a multiple-vibration combination (limited to 4 modes of vibration at a time). You can also choose other special functions, such as the orgasm-inducing button, interactive syncing with videos and music, adjustable vibration levels via microphone, shake, and/or customizable vibration frequencies.