Shipment information

IMTOY Online Shop delivers your orders worldwide for 10€. We also have an option for free shipping on orders over 100€.

IMTOY ships orders in unmarked boxes with a neutral sender address without any indication of its content.

It usually takes from 1 to 14 business days to deliver our orders to customers, depending on a distance between their addresses and our storehouse. Every order has it's own unique track number, so you can always keep an eye on your parcel. Detailed tracking information will be provided in a letter after the order confirmation.

Returns

We accept returns only on brand new, unused products within 15 days with a restocking fee. We cannot accept returns on used products due to sanitary reasons. If there's any issue with the unit, please contact us within 15 days for an exchange.

Our partners

To ensure the best quality of our delivery service, we work only with most reliable delivery companies in Europe. We choose the best option for you to deliver the order safe and sound and most shortly.